Unique flowers like your unique personality
Terms and condition
By continuing with the purchase, you are acknowledging and agreeing to each of the statements. By checking that that you have read the Terms and Conditions, which you are required to do as a condition of the purchase, you are acknowledging that you are understand and agree to each of the Terms and Services and the further statements set forth below
- I understand that I am solely responsible for the shipping or the delivery of my bouquet to Ista Flowers studio, including all costs associated with the shipment or delivery. I acknowledge and agree that Ista Journal not responsible for any damage to my flowers bouquet that may occur during the shipping or delivery and is not responsible for any packages or bouquet or bouquet that are lost or delayed
- I understand that by purchasing my Flowers Preservation piece, I give the artist assigned by Ista Flowerss complete creative liberty to make two designs and I can choose one design. “Customization will be consider by the artist, but the artist is not bound by the terms of any customization
- I understand that my customizations will be considered only when they have been submitted on my order before we begin framing or pouring resin.
- I understand that once the frame is sealed shut there are no changes that can be made, Including frame color or material
- I understand that if a bouquet is damaged or lost during the shipping Ista Flowers will refund only up to the amount paid by me to Ista Journal and will not responsible for the value of the bouquet or flowers or any other incidental loss or damages
- I understand that my bouquet will be worked with-in that condition that is received
- I understand that if my bouquet is unworkable due to bugs or mold, it is unable to be sent back to me and will discarded
- I understand that if my bouquet arrives and deemed unworkable by Ista Flowers the order will be canceled and I will receive a refund
- I understand that not all flowers in my bouquet will be use due to the thickness, flowers condition, or lack of space in the frame
- I understand that during the preservation process flowers do fade and will change color/shade and appearance. White flowers are more prone to browning
- I understand that my flowers are preserved naturally and my dull or lose pigment with age
- I understand that Ista Flowers has the right to seal and safely package my piece within 3 days of requesting approval of my finished design.
- I understand that no ribbons/pendants/lace will be used in final piece and if they are shipped with the flowers that I am responsible to pay the cost to have them returned to me or they will be discharged
- I understand that any wires, adhesive, pins or other ways of securing my blooms used by my florist may result in deeming my blooms unworkable
- I understand that once my blooms have begun the preservation processes, they are unable to be sent back to me unless included in my designed frame
- I understand that the turnaround time corresponding with my event date is subject to change due to various events that could delay Ista Flowers’ delicate preservation process. This includes but is not limited to a flower reorder.
- I understand that our designers may design my bouquet in the frame size that would fit best the flowers provided if the frame size purchased is too large. I will be refunded the frame size difference and still will be sent an approval email.
- I understand that once my frame has been shipped, Ista Flowers is unable to schedule delivery, change the shipping address
- I understand that if my frame is damaged due to carrier shipment, it is not Ista Journal responsibility
- I understand that my order cannot be shipped to me until all outstanding balances have been paid.
- I understand that I have a maximum of 7 days to take/ship my piece after it is completed.
- I understand my keepsake in resin is created by hand and I know there is uncontrollable imperfection such as tiny fibers, tiny holes or bumps in the surface,mini bubbles and slight color shifts are very likely to occur.
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We would love to help you create a super special memory from your big day! Let’s make your vision a reality.
